Privacy Policy
1. Information We Collect
We collect account details, shipment metadata, device and usage information, and communications you send to Spark Support. This data enables tracking, compliance, and service improvement.
2. How We Use Information
Spark uses personal and operational data to operate logistics services, authenticate users, prevent fraud, provide support, and improve product reliability across our global network.
3. Sharing & Processors
We may share necessary information with carriers, customs brokers, payment processors, and infrastructure providers strictly for fulfilling shipments and securing the platform.
4. Data Security Protocols
We apply enterprise-grade encryption, access controls, and monitoring. Recovery links and authentication codes expire on short timers to protect account integrity.
5. Your Rights
Depending on your jurisdiction, you may request access, correction, export, or deletion of personal data by contacting hello@spark.tech or Contact Support.
Questions? Contact Support